Locked out of Facebook

On November 18, 2025, Facebook locked me out of my account.

No warning. No explanation. Just locked out. I went through their appeals process, which cheerfully told me it would take “up to one day” to review. That was 112 days ago.

The Appeals Process

I submitted my appeal. I waited. One day turned into a week. A week turned into a month. A month turned into four months. The status never changed. No email. No update. No human being at any point in this process.

I checked periodically, hoping that someone - anyone - had looked at it. Nothing. The appeal just sits there, presumably in a queue that nobody is reading.

Creating a New Account

Today I gave up on the appeal and tried creating a new account with a different email address. Facebook asked me to verify my face. Fine. I did the verification. “We’ll confirm within 24 hours,” they said.

Within 4 hours, my new account was blocked too.

No reason given. No appeal. Nothing. Just blocked.

So now I have two Facebook accounts: one locked for 112 days with a stale appeal, and one blocked within 24 hours of creation. I cannot use either.

Where Are the Humans?

Can I submit a support query? No. Can I email someone? No. Can I call someone? No. Can I chat with a support agent? No.

There is no path to a human being. Every avenue leads back to the same automated loop: submit an appeal, wait forever, hear nothing.

This is a platform with over three billion users. I’m not naive enough to think they can offer bespoke support to everyone. But there is a difference between “limited support” and “no support at all.” Facebook has chosen the latter.

What Is Going On With Automation at Facebook?

I genuinely want to understand what is happening inside Meta’s automation systems. My original account was locked for no reason I can identify. The appeals process promises a timeline it has no intention of meeting. A brand new account with a fresh email and verified face gets nuked within a day.

What is the automation flagging? My IP address? My device? My face? Something about the way I type my name? There is no way to know, because there is no transparency and there is no feedback.

This is what happens when you automate everything and remove every human from the loop. The system becomes a black box that makes decisions nobody can explain, nobody can challenge, and nobody can reverse.

Why I Even Care

Here’s the embarrassing part: I don’t actually like Facebook. I haven’t voluntarily scrolled a Facebook feed in years. But my extended family still uses it to communicate. Group chats, photo sharing, event planning - for some reason, they’ve settled on Facebook as the family communication platform.

So I’m not fighting to get back on Facebook because I miss the content. I’m fighting to stay connected to my family. And Facebook has made that impossible while offering zero recourse.

Advice?

If anyone has managed to get a locked Facebook account restored, I’m all ears. I’ve exhausted every automated pathway I can find. The only option I haven’t tried is knowing someone who works at Meta - which, as far as I can tell, is the actual support process.

In the meantime, I’m trying to convince my family to move to Signal or WhatsApp. Ironic, given that Meta owns WhatsApp. But at least WhatsApp hasn’t locked me out. Yet.

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