So one of my domains, my main business domain vayu.com.au has been hosted with Crazy domains for the past number of years. I had been waiting for Route 53 to support AU domains and decided the week before it was due to expire was a good time to do so. Big mistake.
I initiated the transfer as I had done quite a few times for my previous domains. I had fully expected the DNS to completely transfer over including the Name servers. The name servers were set to a host within Route 53 even though the domain was not.
So, Amazon transfered the domain but two things happened:
- The nameservers were changed
- The domain expired during this period.
- There was about a day of lag between the domain being transferred from crazy domains to AWS Route 53 where my domain was nowhere to be found.
This lead to 4 days of downtime while I first tried to get to the bottom of what actually happened. Website, email were all affected.
I still have no why Amazon decided my existing nameservers were not good enough.
When I tried to update the nameservers the Domain registrar decided that as the domain had expired that a nameserver was not allowed (fair enough). After I mentioned to Amazon that I could not update the nameservers they determined I was doing this incorrectly (I wasn’t).
Anyhow, this has really taught me an important lesson. Never shall I ever transfer a domain days before it’s going to expire. Apparently AWS has a 16 day window to complete these tasks (this was not clear to me before I undertook the transfer.